Concrete verification steps before donating, hiring, or trusting an unfamiliar business.
Verify the business license number through your state's Secretary of State or contractor licensing board search (name varies by state). Confirm liability insurance directly with the insurer, not just by taking the contractor's word — ask for the insurer's phone number and call to confirm coverage is active.
The FTC's "Pass It On" program specifically recommends: agree in advance on a family code word for emergency-money requests, since scammers impersonating a grandchild in distress rely on urgency preventing verification. Register the relative's number on donotcall.gov and consider a call-blocking device certified for landlines if robocalls are frequent.